Change Management Continuum
Poor outcomes can occur with wrong classification:
Poor planning/execution
Confusion + poor support/buy in
Delays and extra costs
Lost Opportunity
Org Stress
Failure
For decades, businesses have used various terms to describe organizational change. At Business Value Group, we believe that regardless of terminology, what matters is to correctly classify the change type and get a sense of the level of complexity, the scale, and the resultant risk. Whether it's incremental improvement, evolution, restructure, overhaul, or transformation, the approach must match what the business actually needs. The debate, discussions and even arguments need to be focused. The assessment and accompanying master matrix provides fodder for the debates.
Business Value Group has driven large-scale change projects for two decades. We use the Change Continuum model to calibrate expectations with clients. Moving up and to the right increases complexity and risk; lower left represents simpler, lower-risk initiatives.
No framework perfectly categorizes every change initiative. However, there must be a candid conversation about the nature of the change to inform a risk-adjusted plan. Without proper classification, organizations face poor planning, confused stakeholders, delays, cost overruns, and potential failure.
That's the work Business Value Group does—helping leadership teams correctly identify what they're facing and plan accordingly.
BVG Change Model Fail Modes
Every change management process has significant risk and requires strong leadership. Listed below are the most typical fail modes encountered if any process step is mismanaged. Being aware and able to anticipate and recognize them helps alot.
All Change is Personal
It is important to remember that all change is personal. For BIG transformational changes the stakes can be very high particularly for CEO’s, Boards and Snr Executives. Uncertainty and feeling powerless are anxiety inducing for all. The quest is ALWAYS to reduce uncertainty as much as possible and get as much power and control as possible over your destiny. Anxiety CANNOT be reduced without reducing uncertainty and/or working so you have more power and control of the situation. This includes adjusting and correcting fast when missteps occur.
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