Robert Jenkins consults as a career quality professional. His experience includes quality operations management on four continents with Ford Motor, as well as global responsibility for GM and Nissan account quality at Visteon. He has launched plant quality systems in Asia, North and South America.
Primary manufacturing experience is in plastics, electronics assembly and climate control. He has led in product development quality, including DFMEA instruction, PFMEA and control plan development, as well as problem solving training to hundreds of engineers globally. Bob is the consummate team player. His global consulting roles with Ford ACD staff taught him to quickly and seamlessly mesh with many different plant environments. Bob’s time in plant engineering at Ford Utica Trim and Mt. Clemens Plastics as Total Productive Maintenance Coordinator has led him to a unique understanding at the “nuts and bolts” level of manufacturing. Leading the charge in training plant managers globally to use a balanced score card to measure success led to some major improvements in the Ford 2000 effort.
As a staff quality consultant, Bob used one primary measure for success – being invited back. “If people really feel that your time has been useful, they actively seek your return. I’ve been humbled by being invited back to support teams no matter where I’ve gone in the world.”
Bob initially studied Statistical Process Control and quality management methods with W. Edwards Deming as a part of Ford Body and Assembly Operations.
Since that time, he has taught and implemented SPC methods in many
manufacturing environments, both process and assembly product related. As a K-T problem-solving trainer, Bob has led teams through difficult problems, facilitating successful results. More importantly, each exercise is used as a
training opportunity to help teams learn to become efficient, logical problem
Consulting assignments include Design Failure Mode and Effects Analysis training with a large team of engineers experiencing the growth of a takeover operation. As a key part of a consulting team, Bob supported a two plant launch in Mexico at a Tier 1 supplier. A new quality system, part qualification, supplier quality development and team problem solving training amid the turmoil of a startup benefitted from his steady hand and experience.
Bob is a summa cum laude graduate of Wayne State University in Liberal
Arts. He earned an MBA from the University of Michigan. Numerous other educational experiences led to certification as a purchasing manager, Certified Quality Engineer and Certified Quality Manager.